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> > How To
Order With ShoeStores.com |
Placing Your First Order
Placing an order at ShoeStores.com is easy. There's no need to create
an account first. You will have done that once you've placed
your first order online. ShoeStores.com also accepts orders by phone
and fax. However, we do apologize that at the current time
we will be unable to process any PayPal orders over the phone.
To fax or phone an order just follow the instructions below
to add items to your shopping cart, then click the "phone"
or "Fax/Mail" link located below the "Proceed
to Checkout" button.
Finding Items
You will need to browse or search for the items you would
like to order. A keyword search box is located at the top
every page of our store. If you prefer to browse through our
product selection just click one of tabs at the top of the
site to find a more detailed category listing. When you find
an item that interests you click the image to go to the product
detail page. Here you will find important information, such
as the products features, available colors, and quick stats.
Adding Items to Your Shopping Cart
When you are ready to purchase an item, first select a color
and size and then click the "Add To Cart" button
on the product detail page. This will take you to the shopping
cart. If you wish to continue shopping just click any of the
tabs at the top of the site or browse our suggested items
list in the cart. You can access the contents of your Shopping
Cart at any time by clicking the Your Cart link at the top
of every page of our Web site.
Proceed to Checkout
Take a moment to review all of the items you've placed in
your Shopping Cart. Here you can update the quantity of your
items or clear your cart completely. If you decide that you
don't want to purchase a particular item right away, click
the "save for later" to move the item from your
current Shopping Cart to the "Saved Items" list
below. When you're ready to place your order click the "Proceed
to checkout" button. You will be taken to the first page
of the order form.
Signing In
Enter your e-mail address, indicate that you are a new customer,
and click the "Continue" button. (Keep in mind that
the e-mail address you provide here will be the only e-mail
address to which we can send information about subsequent
orders.) Do not fill in the password field. You will be asked
to provide a password for your account later in the process.
Enter a Shipping Address
Tell us where you would like to ship your order. If you are
shipping items to multiple recipients, click the "Ship
to Multiple Addresses" link and add as many addresses
as you like to your address book. If the item is a gift, you
will have the opportunity to create a free Email Gift Card
at the end of the order process. Please note: ShoeStores.com does
not currently ship to P.O. Boxes, APO's, or FPO's at this
time, or to countries other than the U.S.
Consider how quickly you would like to receive your order,
and choose a .
Provide a Password and Method of Payment
First, let us know how you would like to pay for your order;
ShoeStores.com accepts American Express, Diners Club, Discover,
MasterCard, Visa. If you're paying with a credit card, enter
the number without spaces or dashes. If you're paying with
Bill Me Later® or PayPal®, you will be prompted to
input the appropriate information during the checkout process.
Next, please create a password with your account so that
when you come back to ShoeStores.com in the future, you can use
the same shipping address and method of payment you provided
during this first order. Make sure you write your password
down somewhere so that you remember it the next time you
place an order.
Review and Submit Your Order
Check the accuracy all of the information you provided and
make any necessary adjustments. When you are ready, click
the Place Your Order button to submit your order. Once you
place your order, we will send you a confirmation e-mail
message. We will send you another e-mail message at the
time of shipment. |
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